24/7 Water Damage Removal & Restoration

Superior Water Damage Restoration for San Diego County

Need expert water damage restoration services?  Immediate action prevents further deterioration and starts getting your life back to normal right away.  We can be at your door anywhere in San Diego County within in an hour, 24 hours a day 7 days a week.

Why Do You Need Water Damage Specialists?

Whether a burst washing machine hose or flooding from a winter storm it’s amazing how much water soaks into the building.  It even makes its way upwards inside walls (a foot or more above any water on the floor) and into the innermost structure.  Getting there within just a few minutes, it takes weeks to evaporate.  All during that time it’s causing progressive harm to wood, drywall, and more.  And some of that damage can be completely hidden.  Raising humidity, it can lead to mold in as little as 24 hours, damaging furniture and destroying textiles.  That’s anytime and anywhere in San Diego County, not just in the winter or near the coast.  So what may not look serious may very well be a big problem.

So for anything more than a small amount of water you need special water extraction and structural drying equipment to remove excess moisture from building materials as quickly as possible.  Using a shop wet-vac or mopping up isn’t enough, nor are cleaning companies and ordinary general contractors.  You need certified experts with all the right drying equipment.  And your insurance coverage will most likely require that, as it’s the only route to assure that all necessary prevention and restoration steps have been taken and properly performed.

Even though it’s a rushed and stressful situation, you need to check out any company you’re considering.  Do they have the proper training, experience, and equipment?  Are they licensed and insured?  If not you’re likely to find yourself liable for any worker injury and disaster restoration damage.  The flood damage restoration company should have a permanent local presence near San Diego so that you can have some confidence they’ll be around in the months and years to come.  You can also gauge their professionalism by their membership in various cleaning and restoration industry organizations.

Why Choose Superior Restoration?

  • We’re the real deal.  Damage restoration professionals in every sense of the word, we’ve been in business serving San Diego County since 1995.  That gives us over 20 years experience in flood services.  Our company holds the highest BBB rating of A+ and is a licensed California Contractor.  We carry $2 million in environmental pollution insurance, $2 million in worker’s compensation insurance, and $1 million in liability and property damage insurance.
  • We’re the experts.  Our company maintains membership in and our technicians are certified by the the CRA (Cleaning and Restoration Association), the world-leader IICRC (Institute of Inspection, Cleaning, and Restoration Certification), and the RIA (Restoration Industry Association).
  • We have the gear.  We maintain an large inventory of cutting edge equipment for drying and cleaning buildings as well as their contents.  And through our DKI (Disaster Kleenup International) affiliation we have access to additional equipment for major projects, as well as highly specialized gear and additional personnel.

With prompt 24/7 emergency response teams and 24-hour customer service you can count on us for professional water damage restoration services, guaranteed.

Need Water Damage Help? Give Us A Call

Water Damage Restoration

Water damage may be a slow hidden progression such as from a small plumbing leak inside a wall, or sudden and substantial flooding.  Following IICRC, CRC, and RIA guidelines our water damage restoration process is tailored to your specific situation, based primarily on the amount of water (Class 1, partial room with little wet carpet through Class 4, flooring soaked in several rooms, water wicking a foot or more up walls, and even hardwood and stonework saturated) as well as the degree of health hazard (Category 1, directly from drinking-water plumbing through Category 3, storm flooding and sewage backups.  But the goal of our flood service is always the same:  minimize the cost and time needed for water damage repairs by eliminating harmful levels of moisture as quickly as possible.  Here’s an outline of how we use cutting edge technology and the latest industry best-practices.

Immediate water removal. In cases of flood damage from natural causes a specialist’s attention to containment and isolation of water containing biohazards followed by extreme cleaning, disinfecting, and debris removal is an important part of this first step.

Water extraction. Our unique truck-mounted extraction gear vacuums surface water out of floors, walls, and ceilings.  It’s roughly twice as effective as the equipment used by carpet cleaners and outperforms most of our competitors, cutting a day or more off drying times.

Building structural dry out. Several types of equipment such as refrigerant dehumidifiers, air movers, and turbo dryers are necessary to pull out every last bit of deeply-soaked dampness.  Our specialists frequently monitor temperature and humidity, making adjustments for the most rapid drying and not stopping until excess moisture is down to safe levels.

Our experts will also take care of cleaning and disinfecting regardless of the size or source of water damage.  And as needed our water damage restoration services can include mold remediation. All combined, our state-of-the-art equipment, certified technicians, and decades of experience turn weeks of building drying under natural evaporation into typically just 3 to 4 days.  Just knowing that is a big relief to many of our clients.

Insurance Issues

Standard homeowner and business insurance policies almost universally exclude water damage repairs due to natural flooding.  You need a special flood rider for that.  They’re expensive, so many people choose FEMA’s NFIP (National Flood Insurance Plan, https://www.fema.gov/national-flood-insurance-program).  Insurance coverage also excludes preventable damage, and that includes water damage repairs and mold removal that could have been avoided with immediate action from licensed services.  Fortunately, the cost of those mitigation steps usually is covered.

Having dealt with pretty much every major insurance company covering San Diego County for two decades, we’ll know exactly what mitigation actions are necessary and exactly what detailed documentation is expected for a smooth insurance claims process.  We’ll provide that through email and web communications, including digital photos, for ongoing communications and faster processing.

We Will Work With Your Insurance Company Directly

AAA
AIG
Allied
Allstate
Farmers
GEICO
Liberty
Mercury
METLIFE
NATIONWIDE
State Farm
Travelers