Superior Water Damage Restoration for California's South Bay Area
Are you facing water damage from a leaking roof or storm flooding? Time is working against you. Water quickly soaks past flooring and into the sub-floor, and even wicks its way up walls and penetrates deeply into the building's structure. It typically takes several weeks to evaporate entirely, regardless of where you are in the South Bay Area. But in as little as 24 hours it will be supporting mold growth, causing wood to swell and warp, and making drywall and plaster crumble. Now serving the entire Santa Clara, Sunnyvale, Mountain View, Palo Alto, Cupertino, Milpitas, Los Altos, San Mateo, Foster City, and San Jose area Superior Restoration stops all that, bringing moisture down to safe levels in just a few days. That minimizes losses, restoration time, and cost. Our services include flood removal, water extraction, water damage dry out, and storm damage repair.
It doesn't take standing water to need professional water damage removal services. Surfaces may dry quickly enough, while harmful dampness remains just beyond. Standards and industry-leading organizations such as the IICRC (Institute of Inspection, Cleaning, and Restoration Certification ) recommend bringing in experts for anything more than a few square feet of wet carpet or wallboard. And insurance companies require specific mitigation measures such as water extraction and structural dry out for subsequent water damage to be covered.
Why Choose Superior Restoration?
We're a full-service water damage restoration contractor — a single company that can take care of all your needs from flood removal to water damage repairs. In business for over 20 years, we are fully licensed and insured. We hold the highest Better Business Bureau rating of A+, and all our work is guaranteed.
How else are we superior? Our technicians receive ongoing education and are certified in the full spectrum of flood restoration services by the IICRC, CRA (Cleaning and Restoration Association), and the RIA (Restoration Industries Association). We make sure they have a full inventory of the latest advanced equipment and cutting edge technologies to accomplish the best results as quickly and as efficiently as possible. Our crews also include licensed contractors to complete the repair and reconstruction picture.
We Work With Your Insurance
The first step is to notify your insurance company as soon as possible after any loss or damage. The formal claims application comes later once there's an estimate or actual bills.
What's covered by insurance and what isn't depends on your specific policy, the type of damage, and the cause of damage. For example, a standard homeowner's policy will likely cover repairing roof damage from a storm as well as any accompanying water damage restoration, but not water damage from an overflowing creek. You need a special rider or an NFIP (National Flood Insurance Program — https://www.nfipservices.com/) policy for that.
Over 90% of our business involves insurance restoration claims, so we know the ins and outs of water damage removal insurance issues. You can count on us to take all the right actions for a faster, smoother, and more successful claims process.
- We'll work off your adjuster's estimate or submit our own using Xactimate software. Always up-to-date with standardized costs, that program is the industry standard and is familiar to all insurance companies.
- We'll take all the right mitigation steps within the correct time frame so that should any secondary damage occurs it will qualify.
- We'll provide thorough, detailed, and timely documentation. That includes digital photos and an inventory of undamaged as well as damaged contents submitted online for faster processing.
Flood Damage Removal
Following ANSI/IICRC S500 standards and guidelines, any event that soaks one or more rooms requires aggressive water damage dry-out to prevent secondary damage. For major incidents, our flood damage service begins with bulk water removal through fast pump-outs, assisted drainage, or just plain old mopping up. But taking care of flood damage requires a lot more than just that. Any water that's been in contact with the ground or lingered more than 24 hours will be filled with bacteria, viruses, and fungi. This means that expert disinfection and cleaning are also necessary. As is immediate water damage dry out to prevent further deterioration and additional water damage repairs.
Water Damage Restoration
Whether from storm flooding, a roof leak, a plumbing failure, or an appliance break down, ignoring proper water damage restoration can lead to hidden water damage. That can be extensive and expensive, yet not be evident for weeks. Following industry best-practices, our water damage restoration specialists take a two-phase approach, supplemented additional certified technicians in areas such as anti-microbial remediation, upholstery and carpet cleaning, odor removal, and others.
By removing water from building surfaces as quickly and as thoroughly as possible, we reduce indoor humidity and reduce total drying time by a full day or more. Our advanced water extraction vacuums are up to twice as effective as other equipment, not just for floors but for walls and ceilings as well.
Building Structural Dry-Out
To pull out moisture trapped deep within the building's structure, we deploy a carefully selected mix of commercial air movers, refrigerant dehumidifiers, and other specialized heaters and drying equipment. Our experts make frequent measurements to optimize drying and to assure that moisture throughout the building is down to safe levels before we stop. That typically takes 3-4 days, even during damp Bay Area weather.
Storm Damage Repair
As a licensed California general contractor, we can also take care of roof damage, broken windows, outdoor debris removal, and so on. But most importantly, we have the experience, expertise, and training to fully understand the unique nature of water damage repairs.
Bay Area Winter Storms
We're all too familiar with the winter storm season in Northern California. But residents and businesses alike in Silicon Valley, the greater South Bay, and the East Bay are often caught unaware by localized flash floods, area flooding, and high winds. So it's always a good idea to make sure that not only your gutters but also your drains and nearby storm drains are kept clear.
You can check storm and flood advisories online anytime at sites such as http://www.wrh.noaa.gov/mtr/ and https://www.wunderground.com/US/CA/006.html.