The service Superior Restoration provided my family was well above my expectations. They treated me like family and continually reassured me that they would make me as comfortable as possible during the entire process, start to finish, as stress free as possible. They went above and beyond to return my house in better condition than it was to start with. I never felt uncomfortable or pressured. My opinions and feelings were valued and appreciated. Professional, respectful, knowledgeable, compassionate, timely are just a few ways I can describe this company and their employees. 10/10 isn’t enough to give to this overly qualified company.
One night this summer I returned home from work to see water pouring down our driveway. At first I thought it was the water-heater but turned out it was the downstairs bathroom; water all over our brand-new hardwood floors. Water had been running like a garden-hose for at least four hours. Compete disaster! And in five weeks we were scheduled to host an engagement party at our house!
I called the first restoration company I could with the highest reviews, and Superior lived up to their reputation. Couldn't have been more pleased. Dennis, our project manager, showed up that night and helped me move furniture out of the house. For the next five weeks we had back-to-back contractors in and out of the house. All did a wonderful job and Dennis was completely available whenever we needed him. The office staff was tremendously helpful in negativing with the insurance company.
The engagement party - complete with new hardwood floors - came off without a hitch, contractors finishing up the day before the party! Glad the summers over!
Thank you Superior Restoration!
We experienced a very stressful situation when our condo was flooded, causing extensive damage.
Superior Restoration saved the day for us from the moment the mitigation team arrived until the final restoration was completed. Their professionalism, dependability, expertise, kindness and cleanliness were so appreciated.
The name is fitting. Superior Restoration is truly a superior company with superior employees. It has been a pleasure to work with them!
It was a Wednesday night when I first noticed the smell. It was coming from my basement, which we had began to use as a storage room. I opened the door and looked down to see about 3 inches of water lining the floor. Due to old pipes, and an open basement window, we now had water damage. That is when I called them, they came out rather quickly and went to work quickly too. I was happy to pay the fee, which I found reasonable for such quick and good service. My basement is now mold and water free thanks to their speedy and impressive service. I would recommend them to anyone who is facing a water damage issue. They’re open 24 hours a day, which can come in handy, and do great work in a great amount of time. You can’t even tell where the damage was now thanks to them!